Resume

English Content Writer and Editor
Rovi Corporation
April 2015 – Present
Writing, editing and summarising engaging content for films, television programmes and profiles for the United Kingdom and Irish markets. Duties include:

  • Researching and creating metadata tags to enrich existing data and to enable effective data mining
  • Crafting targeted recommendations and analysing television ratings to add value to client services and increase end user interaction
  • Leading complex projects, including managing a project to triple the team’s channel line-up and creating documentation to ensure remote teams maintain high quality work

English Scheduling Editor
Rovi Corporation
March 2012 – March 2015
Editor of television metadata for Electronic Programming Guides (EPGs) for the United Kingdom, Irish and Caribbean markets. Duties included:

  • Proofreading, correcting and enhancing the television listings data received from broadcasters for Rovi’s TV listings database
  • Performing last minute updates and changes to the program schedules and contacting schedule providers to request listings and query scheduling changes
  • Co-managing a team of six editors, including monitoring quality and deadlines, responding to customer service and vendor issues efficiently, and implementing processes to support changing and flexible work practices
  • Providing training to new starters and extra support to team members when required

English Proofreader
Publications Office of the European Union
January 2011 – September 2011
Contract preparing texts to be published in the Official Journal of the European Union. Duties included:

  • Checking manuscripts and printers’ proofs against French or English originals, ensuring that the texts are error-free and comply to the interinstitutional style guide
  • Quality control of published journals and tenders
  • Electronic file management of documents; reviewing onscreen and printed texts
  • Working closely with team members and production staff to ensure an efficient and accurate production process

Instructional Designer 
Intuition
August 2015 – December 2006
Designed and wrote e-learning and instructor lead courseware for various industries, including finance, compliance and third level education. Duties consisted of:

  • Taking a body of knowledge supplied by clients or experts and turning it into compelling web-based training
  • Writing and proofreading scripts for engaging training courses that complied with house-style requirements
  • Linguistic checking and editing of training, at both storyboard and onscreen stages
  • Researching new product release information to be included in the training
  • Continually meeting tight deadlines while maintaining quality and accuracy

Training Writer  
Interactive Services
October 2003 – August 2005
Developed and wrote innovative e-learning courseware. Duties consisted of:

  • Writing and proofreading scripts for engaging training courses that complied to strict legal requirements
  • Linguistic checking and editing of training, at both storyboard and onscreen stages
  • Researching new product release information to be included in the training
  • Liaising with clients to discuss instructional design approaches to the new product release training
  • Generating new and lead-edge creative approach concepts for training courses

Sales Support Administrator 
Merck Pharmaceuticals
July 2001 – August 2002
Sole editor and copywriter of Mercury, a bi-monthly sales and marketing journal, and supplied information and promotional materials to over 100 sales staff.

  • Typeset publications, created and edited graphics and digital images with PhotoShop
  • Sourced articles, edited and proofread content for language, style and legal requirements
  • Adhered to strict editorial and publishing deadlines
  • Implemented a great deal of new procedures and directives to improve the efficiency of the department

Sales and Marketing Liaison 
Thinq
December 2000 – May 2001
Marketing and sales role within Thinq’s Provider Strategies group, involving selling corporate training needs to training providers, and marketing existing agreements.

  • Sourced newsletter content from clients, edited and proofread articles, and oversaw typesetting and layout
  • Devised both corporate and provider Implementation Packs, including electronic and hard-copy versions
  • Took part in marketing campaigns at exhibitions, and sourced both training and corporate customers at shows

 

Qualifications

2016 – Diploma in Digital Marketing, Shaw Academy

2011 – Basic Proofreading, The Publishing Training Centre

1999 – B.A. in English Literature and Linguistics, University College Dublin

1996 – European Baccalaureate, European School Luxembourg

 

Languages

English (Mother Tongue), German, French and Luxembourgish (Intermediate)

 

Skills

MS Office, Photoshop, HTML, CSS, XML, SQL, Adobe Acrobat Professional, Illustrator and Dreamweaver.